If you have two GPUs in your system you have to make sure that Enscape uses the dedicated NVIDIA or AMD graphics card and not your onboard Intel integrated GPU.
For NVIDIA cards, this can be adjusted in the control panel at Manage 3D Settings > Preferred Graphics Processor:
Please follow these instructions to switch from your onboard graphics to AMD:
If the solutions above do not work for you, or you are working on a desktop machine, please follow these instructions to disable the Intel graphics card via the Windows Device Manager:
WARNING: On some systems, the following steps may be harmful and can only be reverted via Windows Safe-Mode.
Your system will now automatically use the second GPU in your system. This solution does work for desktop and mobile machines. However, if you are using a notebook, you probably want to follow the instructions above, because disabling your Intel HD graphics card can increase your power consumption and therefore reduce your battery time.