Does Enscape run with Revit LT?

No. Revit LT does not support plugins, which prohibits the use of Enscape.

Which Codec is required in order to play Enscape Videos?

Enscape videos are MPEG-4 encoded and should be playable on Windows Media Player.
Important: Windows Media Player seems to be unable to play videos having an uneven width (not divisible by 2).
So in order to make sure your videos are compatible with Windows Media Player, choose a pre-defined capture resolution or make sure the capture width (the left value in the settings window) is divisible by 2.
“Windowed” is not recommended for this case, as it is hard to control the width of the Enscape Render Window.
We will include a workaround in v1.7.1 unless Microsoft fixes the issue.

If you encounter problems playing a video, try VLC-Player instead.

What are the minimum requirements for Enscape?

Please check the System requirements to learn more.

What CAD solutions is Enscape compatible with?

At this point, Enscape supports:

Autodesk Revit

  • 2015, 2016, 2017 and 2018

SketchUp

  • 2016, 2017
How can I assign and tweak materials to my model?

Enscape directly uses the materials, which you defined in your CAD environment. In order to improve the visual quality, have a look at the tutorials, the manual or the Enscape sample drawings. Generally, there are the following rules of thumb:

  • Choose the right material type (metal, concrete, steel, etc.) to enable the correct simulation model.
  • Adjust the glossiness, so that it resembles the materials reflectivity.
  • Set a color and bump texture to give the surface the appropriate relief and appearance.

You might also have a look at Revit Material Parameters in the knowledge base or download our Free Sample Revit Projects, including a material test project.

How do I get a student license?

Click here to read about details of our licensing for students.

Does my license require internet access?

When using a monthly license, you have to connect to the internet once a month. This is necessary, to validate your license status. Once you allow Enscape to connect to the internet, you can use it one month offline, for example on your notebook.

For the yearly license, you have to connect to the internet once a year – after entering the license.

If you have a floating license, you have to be connected to the internet continuously. If the connection cannot be established, you get a watermarked output like in the expired trial version. It might be necessary to add an exception to your firewall for outbound traffic on port 80. If you need further assistance, please contact support@enscape3d.com.

How can I transfer my license to another machine?

You can revoke the license in the About panel. After doing so, you can re-enter the key on another machine.

If you have any other questions, please write us at support@enscape3d.com.

What is the difference to other rendering plugins?

While other rendering plugins involve using an editor and external tools, Enscape™ integrates into your daily work. You do not have to maintain a second project file or learn another software. Just use your project and voilà: There is your interactive walkthrough.

Even if you decide to make changes to your contruction, the materials or anything else: It is saved in your original project file to prevent you from double work and lost time.

How does the floating license work?

Beside the normal fixed-seat license, you can buy a floating license.

A fixed-seat license is limited to be used on one certain machine. In contrast, you can install the floating license on as many machines as you want. After entering the floating license key, Enscape™ needs an internet connection to start. If more Enscape windows are opened than you own floating licenses, Enscape will not open and give you a warning.

If there is no internet connection while you try to open Enscape, Enscape will start a 24 hour timeframe, counted on from the last successful validation. During this timeframe, you will be able to use Enscape as usual. If your computer still has no connection after 24 hours, or if your computer regains internet connection, but all of your seats are currently being used, Enscape will get watermarked.

This allows you to use Enscape on many computers, if you don’t work an all your Revit workstations with Enscape simultaneously.

Does my version always stay up to date?

You get a notification when starting Revit if a new Enscape version is available for download. Therefore, you always have the newest version, independent from when you bought your license.

Does Enscape work with my ArchVision Dashboard for RPC content?

Yes. To make it work, go to the advanced Tab and tell Enscape to use the Dashboard content instead of its own replacements by unchecking Replace ArchVision content.

Be sure to download our free RPC example project at Free Sample Revit Projects to test the most common RPCs in Enscape.

No helpful answer? Try one of the following

Knowledgebase

Check out our detailed knowledgebase to find your answer or write our support.

Get in touch

Development Agenda

Take a look at what we’re doing and place a vote!

Development Agenda

FOR MORE DETAILS HAVE A LOOK AT OUR ENSCAPE PRODUCT PRESENTATION

Or download the presentation as a PDF-file.

Start typing and press Enter to search